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After-Sales Services & Maintenance

Our highly skilled service engineers are on call 24/7, 365 days a year.

HOTLINE

for Belgium & Luxembourg

+32 4 246 23 44 (Emergency / Outside office hours)

for Germany

+49 2137 9176 32

+49 172 98 11 10

for UK

+44 1285 640 879 (Office hours)

+44 7659 128 067 (Emergency / Outside office hours)

for Asia-Pacific

+65 6634 8334 (Office hours)

+65 9889 9959 (Emergency / Outside office hours)

for Canada & North America

 +1 877-898-6922

for the rest of the world

Please contact the sales representatives (EURO-DIESEL subsidiary or Distributors ) in your region

The service department of EURO-DIESEL including its subsidiaries and distributors are available around the clock, 365 days a year, to help our customers solve any unforseen difficulty. Our service engineers are placed on stand-by for any intervention around the world.

 

Maintenance

We actively monitor the maintenance reports of every system delivered and ensure that all units are strictly maintained according to our specifications. We offer standard or full maintenance programs, including tailor-made programs according to your specific requirements.

 

Guarantee

EURO-DIESEL offers guarantees that comply with European legislation for defects in material and workmanship. Extended guarantees are also available upon request.

 

Training

The delivery of a NO-BREAK KS® includes training for operators at EURO-DIESEL's headquarters or at the clients' site. Enhanced training programs for system updates or technological advancement are undertaken on a regular basis.

 

Surveillance

Monitoring the installed systems remotely via internet or modem by EURO-DIESEL's service department is an option that can be incorporated into the service agreement contract.

 

Spare parts

A good range and number of spare parts are made available in all of EURO-DIESEL's offices around the world and its distributors.