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  • 2016.03.14 Journey to Singapore

     

    The first of eight 2500 kVA NO-BREAK KS®7e units’ starts it journey to Singapore.    [+]

  • 2016.03.10 Middle East Electricity exhibition 2016

     

    In early March, our Middle Eastern team participated in the Middle East Electricity exhibition which was held in Dubai.  It was a great opportunity to present the many projects we have carried out in the region covering datacentres, airports and municipality applications and to share the impressive references EURO-DIESEL has received for these projects. [+]

  • 2016.03.08 EURO-DIESEL is nominated as Gazelles for the 6th time!

     

           Gazelles 2016

     

    “Gazelles” is an organisation which recognises and reward fast growing companies and is part of the Belgium economic landscape.  A strong and competitive company EURO-DIESEL more than meets the criteria for inclusion in the Trends Gazelles 2016.

    We were nominated between 2002-2006 and received the title of Ambassador of Gazelles in 2012 in the large enterprise category for the province of Liège.

     [+]
  • 2016.02.05 HEALTH & SAFETY – CENTRAL TO OUR APPROACH

     

    EURO-DIESEL (UK) LTD is proud to announce their recertification by CHAS and the renewal of Safecontractor. CHAS (Contractors Health and Safety Assessment Scheme) is rapidly becoming a construction industry standard. [+]

  • 2015.12.10 Questionnaire leads to a fun day out!

     

    Each year, we ask EURO-DIESEL UK’s customers to let us know how we are performing by sending out a short questionnaire covering key areas of the business. We use the feedback from it to plan improvements in the services we provide and we enter responders’ names into a prize draw.

     [+]
  • 2015.11.20 In with the In Crowd – EURO-DIESEL attends DCD Europe 2015 with great results

     

    EURO-DIESEL attended DCD at London ExCel on the 18 & 19 November 2015; a key exhibition in the Data centre events calendar with over 130 speakers giving 90 sessions over the two days.   [+]

After-Sales Services & Maintenance

Our highly skilled service engineers are on call 24/7, 365 days a year.

HOTLINE

for Belgium & Luxembourg

+32 4 247 79 00 (Office hours)

Outside office hours, for contract customers, dial the local emergency number.

for Germany

+49 2137 9176 32

+49 172 98 11 10

for UK

+44 1285 640 879 (Office hours)

+44 7659 128 067 (Emergency / Outside office hours)

for Asia-Pacific

+65 6634 8334 (Office hours)

+65 9889 9959 (Emergency / Outside office hours)

for Canada & North America

 +1 877-898-6922

for the rest of the world

Please contact the sales representatives (EURO-DIESEL subsidiary or Distributors ) in your region

The service department of EURO-DIESEL including its subsidiaries and distributors are available around the clock, 365 days a year, to help our customers solve any unforseen difficulty. Our service engineers are placed on stand-by for any intervention around the world.

 

Maintenance

We actively monitor the maintenance reports of every system delivered and ensure that all units are strictly maintained according to our specifications. We offer standard or full maintenance programs, including tailor-made programs according to your specific requirements.

 

Guarantee

EURO-DIESEL offers guarantees that comply with European legislation for defects in material and workmanship. Extended guarantees are also available upon request.

 

Training

The delivery of a NO-BREAK KS® includes training for operators at EURO-DIESEL's headquarters or at the clients' site. Enhanced training programs for system updates or technological advancement are undertaken on a regular basis.

 

Surveillance

Monitoring the installed systems remotely via internet or modem by EURO-DIESEL's service department is an option that can be incorporated into the service agreement contract.

 

Spare parts

A good range and number of spare parts are made available in all of EURO-DIESEL's offices around the world and its distributors.